How It Works
From inquiry to companion start in 48 hours
A structured, premium intake experience that moves quickly without skipping the parts that protect your family.
- 1
Submit intake request
5–10 minutes
Use the secure online intake or call us. We capture the family situation, support recipient, mobility, scheduling preferences, and plan tier in one structured conversation.
- 2
Schedule consultation
Within 1 business day
A coordinator follows up — typically within one business day — to review your intake, ask clarifying questions, and confirm fit. For urgent starts we move same-day.
- 3
Review support plan
24–48 hours
We send a written support plan with proposed schedule, services, designated coordinator, and confirmed scope. You review and approve.
- 4
Secure payment confirmation
Same day
Payment is confirmed through trusted third-party invoicing. This protects both your family and our team and is what enables 48-hour starts.
- 5
Companion matching & start
Within 48 hours
We match for personality, dependability, and continuity. Service begins — often within 48 hours of intake. Your coordinator stays involved long-term.
Start Support Within 48 Hours
Submit an intake or speak with our coordination team today.